Docs · Daima Subscription App

Everything you need to ship subscriptions on Shopify.

Q: How do I start a subscription business on Shopify?

Pick products that make sense on a repeat schedule, install a subscription app to handle the recurring billing Shopify doesn't do natively, and put a Subscribe & Save option on your product pages with a discount worth committing to. With Daima that takes about 15 minutes: install from the Shopify App Store, create a subscription plan, and the widget appears on your product pages.

Q: How do customers cancel or pause their subscriptions?

Through a self-serve portal, no support email needed. Subscribers can skip a delivery, pause, resume, swap products, change their billing date, or cancel. Skip and pause are offered before cancel on purpose: most cancellations are really 'too much product this month,' and offering the alternative is one of the simplest churn reducers there is.

Reference docs for every Daima feature, plus migration guides for moving over from Recharge, Loop, or Bold. Pick a topic below or jump to a specific article via the sidebar on any doc page.

Getting started

Install Daima, create your first plan, add the widget to your store, and watch the dashboard.

Quick start → 02

Subscriptions

Creating plan groups, multiple frequencies, editing live plans, attaching products and variants.

Managing plans → 03

Customer experience

Self-serve portal, widget customization, and Pro-only custom CSS injection.

Customer portal → 04

Analytics & reporting

Reading the dashboard, period-over-period comparison, and CSV exports.

Reading the dashboard → 05

Pro features

Loyalty tiers, affiliate program, gift subscriptions, A/B testing, churn prediction, and checkout upsell.

Loyalty tiers → 06

Migration

How to import your existing subscriber list from Recharge or Loop via CSV. Bold guide coming soon.

From Recharge → 07

Account & billing

Free vs Pro, invoices, refunds, the 14-day window, and how to cancel.

Free vs Pro →

Can't find what you need?

We answer support inquiries within one business day. Email support@daima.app or use the contact form with the Support topic.

FAQ

Before you dig in, the short answers.

How do I start a subscription business on Shopify?

Three steps: pick the products that make sense on a repeat schedule (consumables, refills, curated boxes), install a subscription app to handle the recurring billing Shopify doesn't do natively, and put a Subscribe & Save option on your product pages with a discount worth committing to. With Daima that's about 15 minutes: install from the App Store, create a subscription plan, and the widget appears on your product pages. The Getting Started guide below walks through every step.

How do customers cancel or pause their subscriptions?

Themselves, without emailing you. Every subscriber gets a self-serve portal where they can skip a delivery, pause, resume, swap products, change their billing date, or cancel. Skip and pause are offered before cancel on purpose — most "cancellations" are really "too much product this month," and giving customers that option is one of the simplest churn reducers there is.

Can I migrate from Recharge, Loop, or another subscription app?

Yes. Daima imports existing subscription contracts via CSV, and the migration guide covers the export-map-import flow plus the switchover order that avoids double-billing anyone. Your subscribers keep their plans, discounts, and billing dates — they don't need to re-subscribe.